Individuals must file a motion within 30 days of the unfavorable decision (or 33 days if the decision is mailed). See https://www.uscis.gov/administrative-appeals/aao-practice-manual/chapter-4-motions-to-reopen-and-reconsider

For your convenience, we have offices in Miami, Fort Lauderdale and Ohio. Call or use our online contact form to schedule an appointment.